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Immediate Crisis Support

If your health or safety is at risk, please call 911 or seek medical attention immediately.

If you are in crisis, help is available 24/7.

Caring for others can take a toll. If you are feeling overwhelmed, burnt out, or need of immediate support, know that you are not alone. This section provides access to trusted helplines and crisis resources.

Crisis Hotlines

Phone: 988

Languages: English and French

Hours: 24/7

If you have tried to seriously hurt yourself or end your life within the last few hours, please call 9-1-1 right away or go to your nearest emergency department.

Phone: (416) 408-4357

Languages: English, Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu.

Hours: 24/7. Multilingual phone lines available Monday to Friday (10 A.M. – 10 P.M.)

Phone: (416) 929-5200

Languages: English and French

Hours: 24/7

Telephone crisis support for individuals experiencing a mental health and/or addictions crisis. Also available are community support referrals, substance use crisis management, follow-up and access to short-term crisis beds.

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Your Local Hospital Emergency Department

Hospital emergency departments are equipped to support individuals experiencing a mental health crisis.

No referral is required. 

Support for Healthcare Professionals

Phone: 1-800-851-6606

Hours: Monday to Friday (8:45 A.M. – 5 P.M.)

The Physician Health Program is a confidential service provided by the Ontario Medical Association, which works independently of the regulatory colleges. 

Phone: 1-866-435-7362

Hours: 24/7

The PARO Helpline is available to residents, their partners and family members, as well as medical students.

Specialized Helplines

Phone: 1-844-451-9700

Hours: 24/7

Free, real-time and/or appointment-based support for any concern to U of T students in up to 146 different languages. For all learners except Medical Residents and Fellows.

Phone: (416) 978-2222

Hours: 24/7

Offers short-term support and assistance to students, staff, and faculty members of the University of Toronto

Phone: (416) 863-0511 
Toll-Free: 1-866-863-0511. 

Text: Text #SAFE (#7233) on your Bell, Rogers, Fido or Telus mobile phone. 

Hours: 24/7

Provides crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources.

Phone: (416) 217-2077

Hours: Monday to Friday (9 A.M. – 8 P.M.)
Saturdays, Sundays and Statutory holidays (10 A.M. – 6 P.M.)

Link to Webchat: Monday to Friday (10 A.M. – 6 P.M.)

Supportive and crisis counselling for seniors, older adults and those caring for seniors, in addition to information and referral for support services in the community.

Phone: 1-800-668-6868

Text:  Text CONNECT to to 686868.

Hours: 24/7

For Canadians aged 5 to 29 years who want confidential and anonymous care from professional counsellors.

Phone: 1-855-242-3310

Hours: 24/7

Available by call or chat online for Indigenous people across Canada. Webchat can be found on the front page of the website.

If you find a broken link, please report this matter to medicine.clinicalaffairs@utoronto.ca

Disclaimer: For those seeking support, the links above provide a variety of options including online resources as well as connections to external third-party resources or to professionals offering therapy and other wellness advice.  Please note that while many of the resources/applications/third party providers offer free services, others may direct you to programs or services that are fee-based.  While we are providing links to resources we believe may be helpful, these links are being provided as a convenience and the Temerty Faculty of Medicine does not endorse, and we are not responsible for, any content, products, services or other materials on or available from such third-party applications/websites. We encourage you to ensure you review the terms of any third-party programs or services, including any fee-based resources or programs.