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Day-To-Day Support

Address challenges early and find the right resources.

This page offers non-emergency resources for faculty and learners, organized into those available to everyone and those specific to each group. For emergencies please visit our Crisis Support page or call 911.

Emotional Support

General Resources

For: Everyone

Phone: 416 535-8501, option 2

Hours: Monday to Friday (8:30 AM - 4:30 PM), excluding statutory holidays

Call or visit their website to learn more about CAMH's clinical care services and get information about referrals.

For: Everyone

Supportive resources for the University of Toronto community navigating the impacts of global events. This website highlights culturally responsive mental health and wellness supports, drop-in spaces for connection, and key university services for students, staff, and faculty.

 

For: Everyone

Multi-faith chaplains offer holistic, one-on-one counselling and spiritual support to faculty and staff at the university.

For: Healthcare Workers

Self-referrals for health care workers in Ontario wanting psychotherapy and psychiatric services for mental health and/or addictions support.

For: Clinical Faculty, Clinical Fellows, Residents, and Medical Students

Offers 24-hour intake and a crisis support line, along with short-term counselling, system navigation, community referrals, and peer support from in-house Program Physicians. 

Faculty Resources

For: Appointed Faculty (UTFA Members)

This program is provided at no cost to you, and is available to all to employees of the University of Toronto and their dependents (spouses, partners and dependent children).

Learner Resources

For: Learners (MD, MD/PhD, Medical Radiation Sciences (MRS), Physician Assistant (PA), Occupational Therapy (OS&OT), Physical Therapy (PT) and Postgraduate Medical Education (PGME) residents and fellows)

There is no cost to see a Learner Life Specialist.

For: Learners

Meet with a therapist within the week either in-person or online. If you identify as Black, Indigenous or Person of Colour, you can request to see a counsellor with shared identity.

For: Learners

Free, real-time and/or appointment-based confidential, 24-hour support for any concern, at no extra cost.

Workplace Support, Accommodations & Safety

The University of Toronto is committed to ensuring an accessible and inclusive environment for all members of its community. You may be eligible to request accommodations to support full participation in academic, work, and campus life. The following individuals are included: Clinical MD Faculty, individuals with Rehabilitation Sciences who work in-hospital, clinical preceptors, status-only scientists (most tenured), and some employees of the hospital.

Requests are assessed on a case-by-case basis, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

Appointed faculty or employees in hospitals have the right to seek accommodations in their workplace.

Please contact your local Human Resources (HR) department for more information.

Please refer to the Wellness webpage from the Division of People, Finance, and Digital Services.

Physicians working in hospitals have the right to be accommodated. The Ontario Medical Association has prepared guidance regarding this matter.

For learners of the following programs: MD, MD/PhD, Medical Radiation Sciences, Occupational Therapy, Physical Therapy, Speech Language Pathology & Physician Assistant, Postgraduate Medical Education (Residents and Clinical Fellows)

Safety and Mistreatment

The Clinical and Faculty Affairs Team is available to all TFOM faculty to provide support and guidance. For concerns that are not under our purview, we will gladly assist in connecting faculty to the appropriate individuals and resources.

The office will strive to contact you within 3 business days of receipt of the submission to book an intake meeting (if you provided your contact information).

Supports students, staff, and faculty at the University of Toronto. Provides confidential, non-judgmental consultation. A disclosure to the Centre does not lead to a report unless the service user wants it to.

Offers short-term support and assistance to students, staff, and faculty members of the University of Toronto for personal safety risks.

This includes talking and harassment, bullying and intimidation, threats, intimate partner violence, family violence, volatile behaviours and work/school conflict.

Financial Support

General Resources

For: Canadian Citizens and Permanent Residents

This site was created by PARO for medical residents. However, it contains information that is not only relevant for medical residents and offers practical guidance on taxes, insurance, and working with financial advisors. 

Faculty Resources

For: Appointed Faculty (UTFA Members), Clinical Faculty

Offer financial assistance to employees who want to further their formal education.

For: Appointed Faculty (UTFA Members), Clinical Faculty

Awarded to dependents enrolled in a first undergraduate degree program or certificate program, which does not require prior undergraduate preparation.

For: Appointed Faculty (UTFA Members)

Information on the university pension plan (UPP) and retiree benefits.

For: Appointed Faculty (UTFA Members)

Information on retirement planning, financial counselling and WorkPerks.

For: Appointed Faculty (UTFA Members)

Connect with a qualified financial consultant for support on a variety of matters. Referrals are also available for more complex or ongoing financial needs. 

Learner Resources

For: Learners

Information on budgeting and saving, debt management, borrowing and credit, housing and moving, taxes, financial fraud and scams, as well as general information on financial terms.

For: Learners

Financial aid and funding advice specific to your graduate program is available to you through your Registrar’s Office or Graduate Unit.

For: Learners

Search awards by citizenship, award type, degree, and application deadline.

For: Learners, specifically thesis-based graduate students at TFOM

Funding is available up to $5,000 per student for one term on a one-time only basis. For students who have an approved Leave of Absence (i.e., not registered) due to physical and/or mental health challenges

For: Learners

This calculator will show you how much money you will need to cover tuition and fees, housing costs, food and etc. for the upcoming academic year. 

Family, Child & Caregiving Support

General Resources

For: Everyone

Provides confidential guidance, resources, referrals and educational programming, on matters including but not limited to: family leaves, child care, schools and programming, caregiving and elder care. 

For: Everyone

On-campus child care centres are staffed by professionally qualified early childhood educators.

For: Everyone

Provides 24/7 caregiver helpline, one-on-one peer support, educational workshops, and access to respite and community resources.

Faculty Resources

For: Appointed Faculty (UTFA Members)

TELUS Health has Family Support Services under which family, marriage, relationships, life transitions, and eldercare support is included.

Learner Resources

For: Learners

The Centre for International Experience can help ensure you have a smooth transition and have the resources you need to succeed.

Primary Healthcare

Finding a family doctor can take some persistence. The resources below have been compiled to help support that process, and can be used as a starting point to find the right match for you.

For: Everyone

Health Care Connect is an Ontario program that helps people without a family doctor or nurse practitioner find one. By registering online or by phone, you’ll be matched with a provider in your community who is accepting new patients.

For: Everyone

Provides a free, secure and confidential service available 24/7 to help people find health services or information, or get health advice from a registered nurse (RN).

For: Everyone

If you have a local community health centre, it may be taking new patients for those living in the area. A list of community health centres in Ontario is available online.

For: Everyone

CPSO's Physician Register does not list what physicians are accepting new patients. However, you can use this registry to find the contact information for physicians across Ontario.

For: Learners

Provides a wide range of health services such as same-day appointments, routine heath care services, and support for many other health concerns.

Well-Being Practices

Wellness and well-being looks different for everyone. Listed below are some resources and practices that may be supportive to you.

For: Everyone

CBTi aims to help you break old habits and patterns that interfere with sleep and replace them with new approaches that bring on sleep naturally. Often called sleep therapy CBTi, is a first-line treatment for chronic insomnia without using medications.

For: Everyone

The Insomnia Coach app was created for everyone, including Veterans and Service members, to help manage insomnia. The app is based on Cognitive Behavioural Therapy for Insomnia. 

For: Everyone

The page explains how sleep is regulated and how poor sleep can worsen chronic pain. It also provides strategies for improving sleep to support pain management.

For: Everyone

These resources are designed to support conversations about movement and encourage healthier, more active lifestyles. It also includes a series of easy-to-use handouts on physical activity tailored to common health concerns.

For: Everyone

Access to gym facilities and fitness classes. Discounted membership rates are available for faculty and staff members, U of T Affiliates, postdoctoral fellows, alumni, and other specified groups. Available to Learners at no extra cost if paid for in their tuition.

For: Everyone

The Mindful Moments program offers both mindfulness meditation and mindful yoga classes. Some sessions require registration via Folio, others are drop-in style.

Mindfulness Applications

For: Everyone

There are many mindfulness apps out there and you are encouraged to explore. The important thing is to find the one that works best for you. 

The following may include fee-based resources, and are not endorsed by the Temerty Department of Medicine. 

Application Platform
Insight Timer iOS & Android
Happidote iOS & Android
MindBell Android
If you find a broken link, please report this matter to medicine.clinicalaffairs@utoronto.ca

Disclaimer: For those seeking support, the links above provide a variety of options including online resources as well as connections to external third-party resources or to professionals offering therapy and other wellness advice.  Please note that while many of the resources/applications/third party providers offer free services, others may direct you to programs or services that are fee-based.  While we are providing links to resources we believe may be helpful, these links are being provided as a convenience and the Temerty Faculty of Medicine does not endorse, and we are not responsible for, any content, products, services or other materials on or available from such third-party applications/websites. We encourage you to ensure you review the terms of any third-party programs or services, including any fee-based resources or programs.